📋 Legal & Platform Rules

Exbet Terms and Conditions — Know the Rules

These terms govern your use of exbet. They cover account registration, deposits, withdrawals, bonuses, game rules, and responsible gaming. Reading them takes a few minutes and saves a lot of confusion later. If you have questions about anything here, our support team is available 24/7.

Last Updated: January 2025
12 Sections
Full coverage
Plain English
No legal jargon
Player First
Fair & transparent
Jan 2025
Current version

Key Things to Know Before You Start Playing

Six points from the exbet terms that every Bangladesh player should understand upfront.

One Account Per Person

Each player is allowed exactly one exbet account. Duplicate accounts are not permitted under any circumstances. If you lose access to your account, contact support — do not create a new one. Duplicate accounts will be closed and balances may be forfeited.

You Must Be 18 or Older

Exbet is strictly for adults aged 18 and above. By creating an account, you confirm that you meet this age requirement. Exbet reserves the right to request age verification documents at any time. Accounts found to belong to minors will be closed immediately.

Withdrawals Go to Verified Accounts

Withdrawals on exbet are processed to the same payment method used for your deposit. You cannot withdraw to a different account or a third party's account. Verification may be required before your first withdrawal is processed.

Bonuses Have Wagering Requirements

All bonuses and promotions on exbet come with wagering requirements that must be met before bonus funds can be withdrawn. The specific requirements are stated on each promotion page. Attempting to withdraw bonus funds before meeting requirements will result in the bonus being voided.

Fraudulent Activity Leads to Closure

Exbet has zero tolerance for fraud, collusion, bonus abuse, or any attempt to manipulate game outcomes. Accounts found engaging in these activities will be closed without notice and any balance may be forfeited pending investigation.

Terms Can Be Updated

Exbet may update these terms and conditions from time to time. When significant changes are made, registered players will be notified by email or via an in-platform notification. Continued use of exbet after an update constitutes acceptance of the revised terms.

Important: By registering an account on exbet or using any part of the exbet platform, you agree to be bound by these terms and conditions in full. Please read them carefully. If you do not agree with any part of these terms, you should not use exbet.

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Exbet ("exbet", "we", "us", "our") governing your access to and use of the exbet platform located at https://exbet.live.

By accessing exbet, creating an account, making a deposit, or participating in any game or promotion, you confirm that you have read, understood, and agreed to these Terms in their entirety. These Terms apply to all users of the exbet platform, including visitors who browse without registering.

Exbet reserves the right to amend these Terms at any time. When material changes are made, we will notify registered players via email or an in-platform notification. Your continued use of exbet following any update constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

02 Account Registration

To access the full features of exbet — including deposits, withdrawals, and gameplay — you must register a player account. Registration is free and open to eligible individuals who meet the requirements set out in these Terms.

When registering your exbet account, you agree to:

  • Provide accurate, complete, and current information including your full name, date of birth, phone number, and email address.
  • Keep your account information up to date. If your contact details change, update them in your account settings or notify support.
  • Maintain the confidentiality of your account password. You are responsible for all activity that occurs under your account.
  • Not share your account credentials with any other person or allow any other person to use your account.
  • Register only one account. Multiple accounts per person are strictly prohibited.

Exbet reserves the right to verify the information provided during registration at any time. If verification cannot be completed or if false information is detected, exbet may suspend or permanently close the account and withhold any associated balance pending investigation.

One Account Rule: If you already have an exbet account and have lost access to it, contact our support team at [email protected]. Do not create a new account — duplicate accounts violate these Terms and may result in permanent closure of all associated accounts.

03 Age Verification

Exbet is strictly an adults-only platform. You must be at least 18 years of age to register an account or use any part of the exbet service. By creating an account, you confirm that you are 18 years of age or older.

Exbet may request age verification documents at any point during your use of the platform. Acceptable documents include a national identity card, passport, or driving licence that clearly shows your date of birth. Until age verification is completed, exbet may restrict access to certain features including withdrawals.

Minor Access: If exbet determines that an account belongs to a person under the age of 18, the account will be closed immediately. Any deposits made will be returned to the payment source used, and any winnings generated will be forfeited. Exbet takes underage gambling seriously and cooperates fully with any regulatory investigation related to minor access.

04 Deposits & Payments

Exbet supports deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳50. There is no maximum deposit limit, though individual payment providers may impose their own transaction limits.

Deposits on exbet are subject to the following conditions:

  • All deposits must be made from a payment account that belongs to you. Deposits from third-party accounts are not permitted.
  • Deposits are credited to your exbet wallet in real time for bKash and Nagad transactions. Bank transfers may take longer depending on your bank's processing times.
  • Exbet does not charge fees on deposits. However, your payment provider may apply their own transaction fees.
  • Deposits made in error cannot be reversed once credited to your exbet wallet. Contact support immediately if you believe a deposit was made in error.
  • Exbet reserves the right to request documentation confirming the source of funds for large deposits as part of our anti-money laundering compliance obligations.

Supported Payment Methods: bKash · Nagad · Rocket · Bank Transfer. All transactions are processed in Bangladeshi Taka (BDT). Exbet does not accept cryptocurrency deposits at this time.

05 Withdrawals

Withdrawals from your exbet wallet are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is ৳200. Exbet aims to process all withdrawal requests within 10 minutes for bKash and Nagad, and within 24 hours for bank transfers.

The following conditions apply to all withdrawals:

  • Your account must be fully verified before your first withdrawal can be processed. Verification requires a valid ID document and confirmation of your registered phone number.
  • Withdrawals can only be made to accounts registered in your own name. Third-party withdrawals are strictly prohibited.
  • Bonus funds cannot be withdrawn until the applicable wagering requirements have been met in full.
  • Exbet reserves the right to carry out additional security checks on withdrawal requests above a certain threshold. These checks are completed within 24 hours in most cases.
  • Withdrawals may be delayed if your account is under review for suspicious activity. You will be notified if this is the case.

If your withdrawal has not arrived within the stated processing time, contact exbet support with your transaction reference number. Our payments team will investigate and provide an update within two hours.

06 Bonuses & Promotions

Exbet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus conditions set out here.

  • All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn. The wagering requirement multiplier is stated on each promotion page.
  • Bonuses are valid for a limited time period. Unused bonuses expire at the end of their validity period and cannot be reinstated.
  • Only one bonus can be active on your account at a time. Activating a new bonus before completing the requirements of an existing one will void the existing bonus.
  • Exbet reserves the right to withdraw any bonus offer at any time without prior notice. Bonuses already credited to accounts will not be affected by such withdrawal.
  • Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, or using betting patterns designed to exploit bonus terms — will result in the bonus being voided and the account being reviewed for suspension.
  • Free spins awarded as part of a promotion are subject to the same wagering requirements as cash bonuses unless otherwise stated.

Wagering Requirements Explained: If you receive a ৳500 bonus with a 20x wagering requirement, you need to place ৳10,000 in total bets before the bonus funds become withdrawable. Not all games contribute equally to wagering requirements — slots typically contribute 100%, while table games may contribute less. Check the specific promotion page for contribution rates.

07 Game Rules & Fairness

All games available on exbet use a certified random number generator (RNG) that has been independently tested and verified. Game outcomes are entirely random and are not influenced by previous results, account history, or any other external factor.

The Return to Player (RTP) percentage for each game is published within the game's information panel. These figures represent the theoretical long-term return and are verified through third-party testing. Individual session results will vary.

  • In the event of a technical fault during a game round, the round will be voided and any stake placed will be returned to your wallet.
  • If a game result is displayed incorrectly due to a software error, the correct result as recorded in exbet's server logs will be applied.
  • Exbet is not responsible for losses resulting from a player's misunderstanding of game rules. Game rules are available within each game before play begins.
  • Live casino games are subject to the rules of the specific game variant being played. In the event of a dispute, the decision of the live dealer supervisor is final.

08 Prohibited Conduct

The following activities are strictly prohibited on exbet and will result in immediate account suspension and potential forfeiture of funds:

  • Creating more than one account, whether under your own name or using another person's identity.
  • Using automated software, bots, scripts, or any other tool to interact with exbet games or the platform in a way not intended for human players.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs or errors to generate winnings. Any winnings generated through exploitation of a known or unknown bug are void.
  • Attempting to launder money or use exbet for any illegal financial activity.
  • Providing false information during registration or verification.
  • Harassing, threatening, or abusing exbet staff or other players through any communication channel.
  • Attempting to access another player's account without authorisation.

Zero Tolerance Policy: Exbet has zero tolerance for fraud, cheating, and abuse. Accounts found in violation of these prohibited conduct rules will be closed without prior notice. Exbet cooperates with law enforcement agencies and will provide account information when required by a valid legal request.

09 Account Suspension & Closure

Exbet reserves the right to suspend or permanently close any player account at its discretion. Common reasons for account action include, but are not limited to, violation of these Terms, suspected fraud, failure to complete verification, or a player's own request.

  • If your account is suspended for investigation, you will be notified by email. The investigation will be completed within 14 days in most cases.
  • If your account is closed due to a Terms violation, any balance may be withheld pending the outcome of the investigation. If no violation is confirmed, your balance will be returned to your registered payment method.
  • You may request the closure of your own account at any time by contacting support. Your balance will be returned to your registered payment method within 5 business days.
  • Accounts that have been inactive for 12 consecutive months may be subject to an inactivity fee of ৳100 per month. You will be notified before any fee is applied.

10 Responsible Gaming

Exbet is committed to responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are accessible from your account dashboard at any time.

  • Deposit limits can be set on a daily, weekly, or monthly basis. Once set, limits take effect immediately and can only be reduced without a waiting period. Increases to deposit limits require a 24-hour cooling-off period.
  • Self-exclusion closes your account for a minimum of six months. During self-exclusion, you will not be able to log in or receive promotional communications from exbet.
  • If you believe you may have a gambling problem, we encourage you to use our self-exclusion tool and seek support. Visit our Responsible Gaming page for more information.

Need Help? If gaming is no longer fun, or if you're spending more than you're comfortable with, please contact our support team or visit the Responsible Gaming page. We're here to help, not just to take bets.

11 Privacy & Data

Exbet collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

We collect information including your name, date of birth, contact details, payment information, and gameplay history. This data is used to operate your account, process transactions, comply with legal obligations, and improve the exbet platform.

Exbet does not sell your personal data to third parties. We share data only with payment processors, identity verification providers, and regulatory bodies where required by law. For full details on how we handle your data, please read our Privacy Policy.

12 Governing Law & Disputes

These Terms and Conditions are governed by the laws applicable to exbet's licensing jurisdiction. Any dispute arising from your use of exbet that cannot be resolved through our standard support process will be referred to the relevant regulatory authority.

If you have a complaint about exbet, the first step is to contact our support team at [email protected]. We aim to resolve all complaints within 72 hours. If you are not satisfied with the outcome, you may escalate the matter to the relevant licensing authority.

Exbet's liability to any player is limited to the balance held in that player's account at the time of the relevant event. Exbet is not liable for indirect, consequential, or incidental losses arising from the use of the platform.

Contact for Disputes: Email [email protected] with the subject line "Formal Complaint" and include your account details, a description of the issue, and any relevant transaction references. A senior team member will review your case and respond within 72 hours.

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You've Read the Rules — Now Start Playing

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